Brand Advocates Choose Email Over Social For Referrals

Email is a more effective channel than social for brand advocacy.Or is it?This is a fascinating study conducted with big brands and millions of consumers which indicates that while social campaigns provided extended reach for campaigns, advocates were most likely to...

Social Is Not A Destination

I do not believe social is a destination. And neither does the author of this article.The gist is that social networking is older than the technology that is facilitating it. Being social is being human.Now that the technology exists in the form of Facebook, Twitter,...