Hardcore Coddling: How Eleven Madison Park Modernized Elite, Old-School Service

This is how every salesperson should engage with prosptecs. Where digital meets real life. It's how digital is truly integrated into a business. It seems so simple, yet it is rarely done. Kudos to Eleven Madison Park. 

Even as chefs have become the undisputed stars of restaurants, Eleven Madison Park’s every-last-detail style of service is a reminder that the FOH staff can play an even larger role in creating a memorable night.